asha777 Privacy Policy

1. Introduction and Scope of Policy

asha777 takes the privacy of its users very seriously. This document describes what types of personal information we collect, how that information is processed, who it may be shared with, and what measures we take to protect your data.

This policy applies to the asha777 website, mobile app, and all related services. It takes effect whenever a user registers, makes a deposit, or uses any of our services.

If this policy changes, a new version with an updated date will be published on the website. For significant changes, we will notify registered users directly. Continued use of the platform will be taken as acceptance of the updated policy.

2. Types of Information Collected

asha777 may collect the following types of information:

2.1 Information You Provide Directly

Information you submit when creating an account or using our services, such as:

• Full name and date of birth
• Mobile number and email address
• Payment information (bKash, Nagad or Rocket number)
• National ID or passport details for identity verification
• Messages and details provided when contacting support

2.2 Automatically Collected Information

When you access the asha777 platform, certain information is recorded automatically:

• Device type, operating system and browser version
• IP address and connection duration
• Browsing activity — which pages you visited and for how long
• Session data collected through cookies and similar technologies

2.3 Information Received from Third Parties

Relevant information may be received from authorised third parties for identity verification or payment processing purposes. This information is used for user security and fraud prevention.

3. Purposes for Using Information

Collected information is used for the following purposes:

• To create accounts, verify identity and ensure secure login
• To process deposits, withdrawals and financial transactions
• To manage bonuses, VIP rewards and promotional offers
• To provide customer support via live chat and email
• For platform security, fraud detection and risk management
• To meet legal obligations and respond to requests from authorities
• To improve service quality and analyse user experience

asha777 never sells personal information to advertisers or unrelated third parties.

4. Cookies and Similar Technologies

The asha777 website uses cookies — these are small text files stored in your browser. There are three types of cookies:

4.1 Essential Cookies

These are required to maintain login sessions, verify security and support core functionality. Disabling these cookies may prevent the platform from working properly.

4.2 Analytical Cookies

These cookies are used to understand which parts of the site are being used and how much. They do not contain any personally identifiable information.

4.3 Preference Cookies

These cookies are used to remember language preferences and other personalised settings. Cookies can be managed from your browser settings, though some features may become limited.

5. Data Storage and Security

asha777 uses SSL encryption to protect user data, which secures the transfer of information between your browser and our servers. Collected data is stored on secure servers and multiple layers of security are maintained to prevent unauthorised access.

How long data is retained depends on legal requirements, continuity of service, and the need to resolve disputes. Transaction records may be kept for a set period even after an account is closed.

However, no transmission of data over the internet is completely secure. asha777 takes all reasonable security measures, but cannot guarantee the complete security of data transmission.

6. Data Sharing and Third Parties

asha777 may share personal information with third parties in certain specific circumstances:

• Payment processors: Necessary information is shared to complete transactions via bKash, Nagad and Rocket.
• Identity verification services: Authorised agencies are engaged to confirm user identity as required by law.
• Technology partners: Service providers who assist with maintaining platform infrastructure and security may be given limited information.
• Legal authorities: Relevant information may be provided in response to a court order or a lawful government request.

Outside of the above cases, your information is not shared with any third party. Even where third parties are involved, we ensure they adhere to data protection standards.

7. Protection of Minors' Data

All services on asha777 are for persons aged 21 or older only. We do not intentionally collect any information from minors. If a user is confirmed to be under 21, the associated account and data will be deleted.

To learn more about responsible gaming, visit our Responsible Gaming page — it contains detailed information on age verification, setting play limits, and available support.

8. User Rights

As a user of asha777, you have the following rights:

8.1 Right to Access Information

You may request to know what information we hold about you. The support team will respond within a reasonable time after verification.

8.2 Right to Correct Information

If your profile contains incorrect or incomplete information, you may request a correction. Correcting identity verification-related information may require submission of documents.

8.3 Right to Request Deletion

You may request deletion of personal data in certain circumstances. However, some data may need to be retained for a set period due to legal or regulatory obligations.

8.4 Opting Out of Marketing

If you do not wish to receive promotional communications, you may unsubscribe at any time by contacting support. This will not affect necessary service-related communications.

9. International Data Transfers

Due to platform infrastructure requirements, user data may be processed or stored on servers located in various countries. Wherever the data is held, the protection standards described in this privacy policy will apply.

10. Steps Taken in the Event of a Security Breach

If a data security breach occurs and it affects user information, asha777 will notify the affected users within a reasonable time. Necessary technical and administrative steps will be taken immediately to minimise harm.

11. Contact and Complaints

For any questions about the privacy policy, requests to access information, or complaints, please contact our support team. Our live chat is available seven days a week, 24 hours a day in both Bengali and English. To contact us by email, write to: [email protected]

For general questions, visit our FAQ page — there you will find answers to frequently asked questions about accounts, payments and other topics.

12. Changes to Policy and Effectiveness

asha777 reserves the right to change this privacy policy when necessary. The date a change takes effect will always be shown at the top of the page as the "Last updated" date. For significant changes, registered users will be notified by email or platform notification.

If you continue using the platform after a change, you will be considered to have accepted the updated policy. If you do not agree with any change, you have the option to close your account.